Effective Date:  6/20/2024

Our Commitment to Privacy 

Your privacy is important to us.  We’ve developed this Privacy Notice that explains how we collect, use, disclose, transfer, and store your information in connection with use of the www.couragements.com Website.  This website is administered by Probatum Technologies, Inc. in Piketon, Ohio, USA (“Probatum”). By using this website, you expressly agree to the collection, use and transfer of your information in accordance with this Privacy Policy.

The Information We Collect 

User Provided Information.  Probatum does not collect personally identifiable information that is not provided by the user.  If you choose to provide personally identifiable information directly to Probatum, we agree to maintain such personally identifiable information in confidence and will use it only for the purposes of coordinating with your correction officer, as set forth in this Privacy Policy. We will not disseminate or otherwise publish the information that you may provide other than in accordance with this Privacy Policy.

Information about Use of the Couragements Service / App.  We may also collect information about the use of the Couragements Service / App. Collecting information about how you use our App helps us improve our services. Your device will contain a unique device identifier that is either part of the hardware of your device or automatically assigned to your device by the operating system or software.  We may associate your unique device identifier with other information and treat this information as personally identifiable for so long as it is combined.  This information is used to personalize your service.  

When you use the App we may automatically collect and store certain information in server logs including, but not limited to, internet protocol addresses, device model and make information.  We may use this information to personalize the services offered by us, to distinguish your device from others, prevent fraud, provide technical support, respond to your needs, and/or otherwise to access and improve the functionality, performance, and desirability of the App. We may also gather general statistical information about our App and patterns of its users, points earned by location or user type, rewards granted and redeemed. We use this data to improve and customize your experience with the App.  

The Way We Use Information 

Information Not Sold or Rented.  We do not sell or rent personally-identifying information collected during your use of our App without your permission. The information we collect will be utilized to communicate with you about the App and about features and promotions associated with the App.  We also use information to statistically analyze site usage, to improve our content and product offerings and to customize our App’s content, layout, and services. 

Merger

In the event a portion or all of our business is sold or merged with another entity, your personal information if any may be transferred to the other entity as a part of the business transfer or merger.

Security 

We strive to protect your personally identifiable information and to maintain its accuracy. Probatum implements reasonable physical, administrative and technical safeguards to help us protect your personally identifiable information from unauthorized access, use and disclosure. Probatum will not give, rent or sell your personally identifiable information to third parties in any manner contrary to this Privacy Policy.

Your use of the Couragements Service / App or Analytics Dashboard may be password-protected. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail.

No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.

Links to non-Couragements / Probatum Websites

Couragements.com may contain links to non-Couragements websites that are not affiliated with Probatum. Probatum is not responsible for the privacy practices, information collection practices, or the content of those other websites or any damages resulting therefrom. These sites can collect information such as, but not limited to, your personally identifiable information related to your online activities over time. We encourage our users to be aware when they leave our site to read the privacy policies of each website that collects personally identifiable information. This Privacy Policy applies solely to information collected by use of this App.

Privacy Questions and Access

If you have a question about this Privacy Policy or Probatum’s handling of your information, you can send an email to General information info@couragements.com.